How it Works

Create your true dream dress in 7 steps

1

Submission

Submit your customization with some images(any images on Lunss, Google, Instagram, Pinterest, etc.) and the requirements. The only limitation is your imagination! Of course, you need to first.

dress 1
dress 2
dress 3
dress 4

Inspection

Your customization/design will be reviewed by Lunss as soon as possible during our working time.

2
3

Communication / Quotation

Our designer will contact you about the design details such as fabrics, color, size, etc. And we will make the quotation in due time. If necessary, our designer will draw a sketch for you to preview the design.

lace
sequin
sketch

Payment

We accept PayPal, Visa, Mastercard, JCB, AMEX.

4

Production

We will start to tailor the dress after receiving your payment.

5
6

Confirmation

Before shipment, we will take some photos of your finished dress for checking(For the urgent orders with limited timeframe, this step may be skipped over). A few clips of videos may be available(Not obligatory).

photo of finished custom dress
photo of dress details

Delivery

The shipment will be made in 2–3 days upon your confirmation. After receiving the goods, you are welcome to write a review and join the campaign of "Win a Free Dress".

7

Key Features of Our Custom Service

Why choose us?

FREE DESIGN

Our designer will assist you with the design through the whole course to make further improvement on the details of your dream dress.

FREE SKETCH

You'll get a full refund for the sketch after receiving the dress.

FREE PHOTO CONFIRMATION

We provide Free Photo Confirmation Service for you before shipment.

FREE SHIPPING WORLDWIDE

We ship to worldwide and always with free shipping.

AFFORDABLE

You will get a high-quality designer dress without breaking your bank.

AWARDS

You will get at least 5% refund and earn the chance to join the campaign of "Win a Free Dress" after submitting your review.

FAQ

Frequently asked questions

1, When can I get the dress?
It depends on the complexity of design and time for the communication between you and Lunss designer, and the timeframe will vary from 1-2 weeks to 1-2 months. Therefore, you are highly recommended to start to customize your dress at least one month before your event date.
2, Do I need to pay before seeing the final dress?
Yes. We will start tailoring your dress after receiving the payment, please kindly noticed that the dresses are made to order. However, you could always use our professional sketch service to preview your design.
3, Do you have any example for learning?
Yes. You are welcome to look through our practical works or customer reviews.
4, Could I return it if I am not satisfied with the customization?
Yes. You can cancel the customization any time before ordering, and you can still get a refund after ordering, please refer to our return policy.
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avatar Chiicleh, come from United States

I honestly was a little sketchy at first, but after seeing the dress in person I can say that TANSY DID HER THAANGG ‼️ I got so many compliments... I was told I look like Elsa from Frozen I just want to say thank you this has been a fun experience.

Customized Illusion Beaded V-neck Luxury Sky Blue Mermaid Prom Dress 2017