Hi I am looking to get this created in a standard size 10 or 12 by the 30th of June. Will you be able to create this in time and when will it be here?
Custom Made Black Satin Simple Slit Prom Dress
- Code
1905283131
- Started
May 28, 2019 03:43am
- Designed by
janellecoorey
-
Stylist
Sunny
- Event & Budget
Wedding on the 30th of June $350
- Rating
Inspiration
get inspiredFinished Photos
check photos before shipmentReview
leave a feedback on this customizationAmazing service and quality dresses
The design process was great. I had a personal consultant who guided me through the entire process. Sizing was great and the design came out exactly how I wanted !! Would definitely recommend for future dressmaking


- Sunny offline
- I am available now, please feel free to contact with me.
Messages

Thanks for your inquiry. This is Sunny at your service.
Yes, we could get this dress created, and you will receive it before June 30th.

Can you please confirm the exact fabric and style will be replicated ??
will I be able to get it before the 30th of June with a rushed service ??
Have you done this dress before
if yes can you please show me what it looked like with a photo

Here I need to check more details about this dress design.
- Dress Design
- Keep the original design.
- It will come without build-in bra, with lining.
- The closure could be invisible back zipper.
- Fabric & Color
The main fabrics of this dress could be Satin. Please kindly choose the color you like in attached color chart.
Additional Information
- Price & Processing Time
I've set the estimated price and processing time for this dress on your customization page. The final price might be different based on your final dress design and fabric you choose.
- Service Package
The price includes the following service.
- Design consultation
- The finished dress photo confirmation before shipping
- Modification in adjustable range for one time
- Shipping cost
Any question, please kindly let me know. Thanks.

Hi Please keep the original design. Making sure it is structured and stiff like in the photo. Happy with the inbuilt bra and zipper as the original. please confirm that there will be a satin ribbon on the base of the dress
I would like the original thick satin in the colour black as per the original photo.
Please confirm that the price is $308.76 and the rush is $85.86.
I am normally between a size 10 and 12 but happy to measure myself tonight , confirm and pay tomorrow.
Will i I be able to return this since it is a standard dress if it doesn’t work out or no?

Hi Sunny
Please confirm that there will be split like the one in the original photo.

Yes, we could add built-in bra, the ribbon and the horsehair, the slit will be similar as the original dress. Though we are not the original designer of this dress, but we will try our best to duplicate this dress for you.
As this is custom made dress, we could make alteration for you if it is not fitted, but it can not be returned, please kindly check our Return Policy.
Our price is not as high as you said, please kindly check the price at the customization page.
You could kindly submit your precise measurements by following our MEASURING GUIDE to have a well-fitting dress.
Armscye -
Bust (fullest portion) -
Under Bust -
Mid-Shoulder to Bust Point -
Waist (smallest portion of your waist) -
Hips (fullest portion of butt) -
Hollow to Hem ( including your shoes height) -
Hollow to beginning of Slit -
Height (barefoot) -
Thank you.

Armscye - 46cm
Bust (fullest portion) - 95cm
Under Bust - 84cm
Mid-Shoulder to Bust Point - 26cm
Waist (smallest portion of your waist) - 84cm
Hips (fullest portion of butt) - 104cm
Hollow to Hem ( including your shoes height) - 137cm + 11cm shoes
Hollow to beginning of Slit - 66cm
Height (barefoot) -170cm
Please look at these measurements and let me know what US size I would be based on the measurements.
I have a bigger bust size normally D cup so if you can make the bust area a bit bigger so that it is more conservative that would be great

I checked our Standard Size Chart, your size is around US 12, but bust is a little smaller than US 12, while waist part is a little bigger than US 12. You could kindly check it also.
Yes, we could make the bust a little bit bigger, we could also pull up the V neckline a little bit if you like.

Hey Sunny ,
Let’s leave the sweetheart shape as is in the original pic. I have looked at it and agree. Please make the dress custom to the measurements I have sent you rather than the standard chart
Thank you so much. What else is there to do??

Yes, we will make the dress according to your precise measurements. We will keep the top bodice as the original dress then.
Here is the black Thick Satin we will use for making this dress.
Do you have any request about the back portion design?

Black thick satin is great. Will the ribbon horsehair be shinier than the fabric like in the image?
What do you suggest I do with the back of the dress design?
As long as the pleats go all the way around the dress I don’t mind.

Hi Sunny,
That is great. The back of the dress in the above image is perfect.
Please replicate the front of the dress in the original image to the back as you said.
Can you please confirm that the thick satin fabric in colour 43 ( black) is shiny. Can you show me a larger sample of the thick satin fabric.
I have just confirmed my measurements. Please see revised measurements below:
Armscye - 48cm
Bust (fullest portion) - 97cm
Under Bust - 84cm
Mid-Shoulder to Bust Point - 26cm
Waist (smallest portion of your waist) - 84cm
Hips (fullest portion of butt) - 104cm
Hollow to Hem ( including your shoes height) - 140cm + 11cm shoes
Hollow to beginning of Slit - 69cm
Height (barefoot) -170cm
What else needs to happen now :)

Okay so can I pay a 60% deposit or do I pay in full?
What are the steps to do this now ( please send screenshots)
If I pay today what is the expected delivery date to Sydney NSW???

Yes, you could pay 60% now and pay for the rest after checking the finished images.
If you pay it today, It should be finished at June 17th, the standard shipping will take around 10 days, you should receive it around May 28th.

I have paid the amount for the dress 60% plus expedited shipping. Please confirm that only one transaction was received as there was a potential double payment.

We received your down payment for the dress and rush service and expedited shipping, is that correct?
We will purchase the fabric and start producing soon, I will update the finished images for your check as soon as it is done.

Hi Sunny
Please send me progress shots if you can. Would love to see the progress 😍

I am afraid we could only provide the finished images, but I will take photos about the progress if I have time. :)

Hi how are we going with the dress 😊

Don't worry, everything is going well right now. :)
Your dress is finished, I just uploaded the images at the customization page. Please kindly check them. We will ship it to you after getting your confirmation.
Looking forward to hearing from you soon.
Thank you.

Hi Sunny
Thank you you so much. The dress looks good. A few questions and adjustments.
1. Does the dress have a built in bra I can’t really see it.
2. Would you be able to make the straps a bit thicker.
3. Can you put some more tulle underneath the dress to make it puffier like the original photo ?
I have attached photos of what I am talking about for the straps and where I want the tulle.

Yes, it is with built-in bra.
How wide would you like the straps to be? It is 1cm right now, is 1.5 cm ok for you?
Yes, we could add some hard tulle around the area you marked to make it more puffier.

Sunny you are the best.
Can you please show me a dress with 2cm strap I think 2cm is better?
Would you be able to put hard tulle underneath the entire skirt instead of just up the top where I marked that way it is all even? Is this okay

I am sorry we don't have the dress with 2 cm wide straps, it is a little bit too wide, normally the straps are 1 cm.
If we add hard tulle on the whole skirt, the looking of the dress will be changed. It won't look same as the original dress, especial the pleats part. Please kindly think about it.

Okay leave it at 1.5cm.
Can you mould the tulle so that it goes with the pleats ? Does this work or no?
What would it look like do you have a picture ?


Hey Sunny
I get what you mean.
Would you be able to temporarily put the tulle where I marked above the split only and send me a photo so I can see what it looks like?

Hi Sunny
i love this tulle effect. Just make sure it is a little shorter than the split so that you cannot see it when I walk please secure it I love it. Are these the new or existing straps??

We will put that tulle between the lining and the satin fabric, so it won't show. It is high slit, if the tulle is too short, the effect is not so good.

Oh okay then that is fine. That’s great. Put it as far down as possible 😃😃

Got it. We will take photos for your check again when the alteration is done.

Were they the new or existing straps

We didn't change the straps yet, we will make the alterations all together.

Great thanks so much. When would they be finished

It should be finished tomorrow. I will take photos for your check as soon as it is done.

Thank you so much

Alterations are great. Please ship it. What else do i need to do

We will ship it out tomorrow, but we need to get your rest payment before shipping, that is the company's rule, please kindly understand. Thanks a lot.

If you haven’t shipped it already. Can you please take a full length photo to show me where the split is in relation to the entire address

Excellent thanks Sunny ☀️
When will it be shipped. I have paid and paid for express shipping


Great. Thankyou
where are you located and how long does it normally take to deliver to Sydney NSW Australia
Great. Thankyou
where are you located and how long does it normally take to deliver to Sydney NSW Australia

We are located in China, I just checked with the shipping company, they said you should receive it on next Tuesday or Wednesday.

Excellent. Please let’s me know when it has been shipped

The shipping company picked the dress already, I will update the tracking No. to you when it comes out, should be in few hours later.

Hi Sunny
I have received my dress and tried it on and overall it looks extremely big on the bodice, the straps are too long, the bust area is too big, the length is at least 10cm too long and overall the skirt basically needs to be redone due to the excess material. I am very disappointed as dressmakers that I have been to say its impossible to fix and that I am better off buying a new dress. its really frustrating for me as it is too late for me to send it back to you to fix as I need to wear it in 3 weeks and I don’t want to risk not having a dress at all.
I now have to go to a dressmaker to undo and redo the entire skirt because the split doesn’t show and there is way to much excess material for me to be able to walk with. I need some material from the skirt to be taken out but they can’t do that without ripping out the whole skirt and doing it again because of the pleats. I am really upset and want to know what my options are from here. I am more comfortable to do the work here in Australia and appreciate your efforts however it is unfair for me to pay this much for altering the dress. I will need to speak the dressmaker and find how much they will need to be charging me but it will be considerate if you will be able to refund me part of the cost of the dress or compensate me for the alteration costs which could be up to $300 AUD.

I am so sorry to hear that the dress doesn't fit you well. We did make the dress based on the measurements you provided, you could kindly check it.
You could ship it back to us to make the alteration, the alteration will be finished in about 3 days. The shipping may take 12 days for back and forth, so totally it will take about half month.
If you choose to make the alteration at your country, according to our Return Policy, the maximum refund our company could provide is 20% of your dress cost.
Please kindly consider about it and let me know your thought.
Thank you.

Hi Sunny
Thank you for your response. It is too late for me to send it back to you.
My alterations are costing me $250 AUD. I paid $400 for the dress. Are you not able to refund me $250AUD? If not are you able to refund 40% of the price paid?
Thanks
janelle

The alteration at your country is so expensive, we almost could make a new dress with that much money! We could only return the refund according to our company's Return Policy. I hope you could kindly understand about it.

How much would that be. As part of your return policy.

It is 20% of the dress cost, which is 50 USD. The dress is finished on time, so the company won't give refund on the rush service fee. Hopefully you could understand.
If you need to wear it in 3 weeks, I suggest you ship it back to us to make the alteration. Please kindly think about it.

I can’t take that risk. I have gone to the alterations person I can trust. I have already booked it in. Can you make it $70USD?

I need to apply to my company. I will let you know when I get feedback from them.
I applied to our company, but they need you to provide your valid video about how you take the measurements as we make the dress based on the measurements you provided. They need to find out if it is our fault or not. I am sorry about the inconvenience, but i hope you could understand.
Thanks.

Besides the dress being extremely large , the entire skirt has way too much material. The split was not showing at all. The dressmaker has to chop the dress in half. There was too much material put. I’ll attach images for you where the split is showing my leg is completely stuck out.
In addition to this the bodice is big , straps are big you can see this in the images it is not fitted it is just sagging.
if you can’t refund the 20% because of the measurements look at the skirt it is extremely big and too much material

Please kindly note that there are a lot of material at the original skirt, as it needs as much material to show the effect of the pleats. And also you like the dress to be very puffy, the tulle you asked to be added will make it puffy but also will make the skirt looks big. Please kindly understand that.
For the slit, you could tell the model is putting one of her leg in the front, that is why the slit is showing so clearly. When the dress is with many pleats, the slit won't show very well.
I only have the right to return 20% of the dress cost, which is 50 USD. As you asked for 70 USD, only the company approved, I could tell our account to deal with it. Please kindly understand that.
Thank you.

Hi Sunny
could I please have an update. Haven’t heard from you. My dressmaker cut panels out of the dress and the slit now shows without my leg sticking out.
I paid her $180 USD.
I hope you can understand why I am requesting at least $70 USD in return. How will you refund the amount ??

I applied to my company again, they approved to return 70 USD back to you. You should receive it in about 7 working days.

Thank you. Which card will it be refunded to??
I would like the mastercard ending in 4741

Ok, got it. I will tell our account to return the refund to your mastercard ending in 4741.

Can you please confirm once this has been completed.

I told our account already, he will return the refund back to your mastercard ending in 4741. You should receive a message once it is done. I will leave you a message also.

